Terms & Conditions

OPENING HOURS

FRIDAY, SATURDAY & SUNDAY

Food is served from 12.00am until 00.00 and the last order at 11.45pm

The bar closes at 01.00 am and the last order at 00.45

Bookings in the Garden are limited.

MONDAY TO THURSDAY

Food is served from 03.00 pm until 11.30 and the last order at 11.15pm

The bar closes at 01.00 am and the last order at 00.45

Please note:

Every day Shisha starts at 3.00 pm

The Shisha Garden is strictly over 18 after 6.00 pm

BOOKINGS

To book a table please call our reservations team on: 02085433123

We require a deposit of £10 per head for tables 6 or more. Bookings made for 6+ people without a deposit may not be confirmed.

If you fail to turn up on the night, you will lose your deposit.

If you wish to cancel your table we need 24 hours of notice or you will lose your deposit.

Please arrive early for your table, if you are more than 30 minutes late without notice, your table will be given away and you will be moved to a later sitting.

Deposits will not be refunded for late arrival.

Friday and Saturday every table in this restaurant has a three hour sitting (except 6 or more people).  If there is any available space then you can move to the shisha garden.

All confirmation is made day before or on the morning of your booking by a phone call from our Reservation Team.

If you do not confirm your booking you will lose your table.

If bigger parties turn up with less people than they booked for, the missing people will still lose their deposit.

No  drinks or any other food can be brought into the building from outside.

Celebration Cake, balloons or other decorations are allowed in the Restaurant and Garden

DOOR POLICY

Management reserve the right to refuse entry to any person or remove any person who in their opinion is causing a nuisance or disruption to other diners. No refund will be offered to customers who are refused entry or rejected in such circumstances.

We have the right to refuse to serve you alcohol if we believe you to be drunk & disorderly.

Istanbul Meze Mangal Restaurant operates a strict no drugs policy.

When leaving the premises please keep noise to a minimum out of respect for our residential neighbors.

 

PERSONAL BELONGINGS & LOST PROPERTY

Istanbul Meze Mangal Restaurant accepts no responsibility for any belongings left on the premises.

Lost Property will be kept for one month after which time it will be disposed of.